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EMPATHIC LISTENING - THE MEANS TO EFFECTIVE COMMUNICATION.


 What is empathic listening'?

Empathic listening is when you look through the other person's frame of reference, you understand their paradigm and how they feel. It doesn't mean agreeing with someone; It mean that you completely and deeply understand the person at an emotional and intellectual level. It involves much more than just understanding the words that are said. Empathetic listening gives the other person freedom of speech and makes him/her feel that he/she is being understood.



The 4 stages of empathic listening:

1) Content mimic:  It is reflective listening in which you mimic the other person's speech in the same sought of words and language without understanding.

2) Content rephrasing :  It is when you reflect the other party's speech in your own words by just understanding the meaning of the sentence at the very surface level. It des not involve seeing the situation through the other person's view.                                                                                                                      

3) Reflection of feeling :   In this case, you arent paying much attention to what the other person is saying as you are to the way he/she feels about what he/she is saying.                                                                                                                              

4) Content rephrase and reflection of feeling:  This method involves the combination of the 2nd and 3rd step. Here, you authentically seek to understand when you rephrase the content and reflect the feeling.                                                                                                


=>The 4th type of method is the most suitable way to master empathic listening and become better at communicating effectively as it makes the other person feel more comfortable and connected with you. It gives them ''PSYCHOLOGICAL AIR''.


Empathic listening may take time, but it doesn't take near as much time as it takes to backup and correct misunderstandings when you're already miles down the road, to redo, to live with unexpected and unsolved problems, to deal with results of ineffective communication. 


Hope this method added something to your personal development arsenal. Good day !



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